Refund policy

Returns, Replacements & Refunds

Digital Products

All digital product sales are final. Refunds, returns, exchanges, or cancellations are not available once the purchase has been completed.

Physical Products

Returns or replacements are accepted only if you receive:

• A damaged product
• A defective product
• An incorrect item

Requests must be submitted within 48 hours of delivery along with the required proof.

Products will not be eligible for return or replacement in the following cases:

• Damage caused after delivery.
• Normal wear and tear.
• Minor variations in handmade products.
• Change of mind or personal preference.

  Mandatory Unboxing Video

  To protect both our customers and our business from fraudulent claims, a continuous, unedited unboxing video is mandatory for any claim relating to damaged, defective, missing, or incorrect items.

  The video must:

  • Clearly show the sealed package before opening.
  • Display the shipping label.
  • Record the complete unboxing process in one continuous take without any cuts, pauses, or edits.
  • Clearly show the condition of the product and all contents inside the package.

  Claims submitted without a valid unboxing video may not be eligible for a refund, replacement, or exchange, except where otherwise required under applicable law.

  Order Cancellation

  Orders may be cancelled only before they have been shipped.

  Once an order has been dispatched, it cannot be cancelled.